The hotel offers amenities for your comfortable stay and unforgettable experiences
Spotless Room
“The room was impeccably clean and well-maintained, making me feel immediately at home.” view full review
Excellent Shower
“The shower pressure was fantastic and the water temperature was perfect, offering a refreshing experience.” view full review
Relaxing Spa
“The spa services were rejuvenating, and the tranquil atmosphere made for a perfect escape.” view full review
Great Kitchenette
“The self-catering facilities were well-equipped, allowing me to prepare meals easily during my stay.” view full review
General
Non-smoking property
Free Wi-Fi in public areas
Parking
Safe deposit box
24-hour reception
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Children are welcome
Luggage storage
Lift
Sports & Fitness
Exercise gym
Services
Room service
Laundry
Shops/Commercial services
Dining
Continental breakfast
Restaurant
Lobby bar
Dinner
Espresso machine
Buffet breakfast
Children
Cots
Playground
Kids club
Game room
Spa & Leisure
Leisure/ TV room
Spa & wellness centre
Sauna
Jacuzzi
Massage
Room features
Wi-Fi in rooms
Heating
In-room safe
Mini-bar
Sitting area
Dressing area
Balcony
Kettle
Ironing facilities
Bathroom
Hair dryer
Towels
Room toiletries
Media
Cable/ Satellite television
Telephone
AM/FM alarm clock
Show more
Location
Comallemple, S/N,
Arinsal,
Andorra,
.,
La Massana
Map view
Comallemple, S/N,
Arinsal,
Andorra,
.,
La Massana
City landmarks
AD400 La Massana
Mirador Roc de la Sabina
720 m
Ski Area
Vallnord
940 m
Ctra. General 5
Church of Sant Andreu d'Arinsal
970 m
Els Orriols
940 m
Comapedrosa Highlands Trail
610 m
Ctra. General 5
Parque Natural Comunal de los Valles del Comapedrosa
940 m
Pic de Comapedrosa
La Gran Fita
690 m
mountain bike en arinsal
680 m
Ski Lift
Vallnord Arinsal
710 m
Mirador de la Roca de la Sabina
730 m
El Cortal Ski Lift
780 m
El Cortal
780 m
Canal dels Avellaners
1.2
km
La Tossa Ski Lift
860 m
Arinsal Ski Lift
870 m
Les Fonts Ski Lift
880 m
AD400 La Massana
Refuge de les Fonts
1.4
km
Pic de Percanela
2.0
km
09220 Auzat
Parc Naturel de Valls Del Comapedrosa
2.6
km
Port Negre Ski Lift
1.8
km
AD400 La Massana
Refugi de Coma Pedrosa
2.5
km
Via ferrada Coma d'Erts
2.1
km
Estany de les Truites
2.5
km
Church
Church of Sant Marti de La Cortinada
3.2
km
Church
Church of Sant Roma d'Erts
2.2
km
La Tossa
3.7
km
Les Fonts
3.8
km
AD400 La Massana
Parc Natural Comunal de les Valls del Comapedrosa
3.4
km
Port Negre
5.6
km
Nearby
Ctra. General 5
Church of Sant Andreu d'Arinsal
970 m
Estany de les Truites
940 m
Ctra. General 5
Parque Natural Comunal de los Valles del Comapedrosa
940 m
Pic de Comapedrosa
La Gran Fita
950 m
Restaurants
Pampa Arinsal
170 m
1 Ctra. General D'Arinsal L Ed. Amadeu
Pampa Arinsal Andorra
170 m
Restaurant
La Toscana Arinsal
570 m
CG de Arinsal Ed. Amadeus Bajo
Hotel Xalet Verdu Restaurant
620 m
S/N Prat Del Verdu
Diana Parc
700 m
S/N Carretera d' Arinsal
Restaurant 360 Arinsal
870 m
Carretera General S/N 50 Metres Passant El Telecabina,a Mà Esquerra
Apartaments Turistics Sant Roma
810 m
53 Ctra. General
El Cabin
830 m
Ctra General -Casa Poblado
Reviews and Ratings
Feedback from previous guests about their experience.
72%
liked the hotel and would stay again
spacious rooms
great location
average dining
inconsistent service
7.2/10
Very good
Rooms
7.9
Location
8.2
Service
7.1
Dining
6.2
Guest reviews
7.2/10
based on 10 reviews
7.0
7.0/10 based on 63 reviews
Christopher
United Kingdom,
April
2024
6.8/10
The hotel offers spacious rooms with a unique layout suitable for families, though there were some minor bathroom issues. The beds were comfortable, and the overall cleanliness was satisfactory. The location is ideal for ski enthusiasts due to its proximity to the chair lift. The dining options were average, leading to dining out on most evenings.
Rooms
7.0
The rooms were spacious but lacked separate bedroom doors, which wasn't a major issue for us as a family.
Service
7.0
The staff was friendly and helpful, especially assisting with ski passes and answering our queries.
Location
8.0
The hotel's location at the bottom of a blue run and next to the chair lift is perfect for easy access to skiing.
Dining
6.0
The dining experience was average, prompting us to eat out most evenings for more variety.
Facilities
6.0
The hotel facilities met our basic needs, but nothing outstanding was noted.
Eric
United Kingdom,
April
2024
7.0/10
I had a great time at the hotel, especially for skiing. The rooms were clean and spacious, perfect for our skiing trip. The bathrooms had a few issues, though. The service was a bit mixed with some friendly interactions but also a sense of inconvenience. The location was convenient for skiing but required some uphill walks. The dining experience had a limited choice in the morning. Overall, a good stay with a few hiccups.
Rooms
8.0
The rooms were great for skiing, clean, and spacious, although there were some bathroom problems.
Service
6.0
The service was a bit of a mix, with some friendly interactions but an underlying feeling of inconvenience at times.
Location
7.0
The location was convenient for skiing but required uphill walks, which could be tiring.
Dining
7.0
The dining had a limited morning choice, but it was sufficient for a quick meal.
Facilities
7.0
The hotel facilities were adequate for a ski trip, but nothing extraordinary.
Andrew
United Kingdom,
February
2024
7.0/10
The hotel offers clean and comfortable rooms with great views of the ski slope. The staff is friendly and helpful, but service quality can vary. The location is convenient for skiing but may pose challenges for nightlife enthusiasts. The dining experience is satisfactory but lacks hot food options. Overall, the hotel provides adequate facilities with some room for improvement in certain areas.
Rooms
8.0
The rooms were clean and had essential facilities like a fridge, TV, and balcony overlooking the slope.
Service
7.0
The staff was friendly and accommodating, though some interactions lacked enthusiasm.
Location
7.0
The hotel's proximity to the piste and ski lift area is excellent for skiing, but the uphill walk may be a drawback for nightlife activities.
Dining
6.0
The dining offers continental selections with limited hot food options.
Facilities
7.0
The hotel provides basic facilities, suitable for a comfortable stay.
Thomas
United Kingdom,
January
2024
8.6/10
In our room, a very big bathroom was clean and had what we needed, including a fridge, TV, wardrobes, extra pillows, and a balcony overlooking the slope. Just make sure you have an off-peak bath. The room was very nice with a separate sleeping area, living room, and balcony with a great view.
Rooms
9.0
The rooms were spacious and comfortable with great amenities and a lovely view from the balcony.
Service
9.0
The service was very friendly, and our rep met us with our ski passes and stayed to answer all our questions. They were very helpful and accommodating.
Location
10.0
The hotel is perfect, right next to the chairlift, which is incredibly convenient after a day on the slopes. It saves you the hassle of taking the bus down to the gondola. The top location provides a peaceful setting away from the noise, ideal for families.
Dining
7.0
The dining options were adequate, with continental choices available, although hot food was missing. The breakfast was satisfactory with typical cold continental selections.
Facilities
8.0
The hotel offers good facilities for a comfortable stay, with everything you need for a ski trip.
John
United Kingdom,
October
2023
7.4/10
The hotel is perfect for families with spacious rooms and great amenities, although having sufficient change for extra expenses is recommended. The service was friendly and helpful, although there were some issues with certain staff members. The location is ideal for ski enthusiasts but may require a bit of effort to access certain areas. While the dining options were average, the overall experience was enjoyable.
Rooms
8.0
The well-equipped and spacious rooms are ideal for families. The lack of doors between bedrooms may not be a major issue for most guests.
Service
7.0
The staff were all friendly and accommodating, making the stay pleasant overall despite some isolated incidents.
Location
9.0
The hotel's location is perfect for ski enthusiasts, with convenient access to the chair lift and other amenities. However, reaching certain areas may require navigating steep hills.
Dining
6.0
The dining options were average, leading us to explore outside eateries. The breakfast lacked fresh fruit but offered a decent selection overall.
Facilities
7.0
The hotel offers essential facilities for a comfortable stay, although improvements in the dining area could enhance the overall experience.
spacious rooms
average dining
Joshua
United Kingdom,
October
2023
8.0/10
I can't rave enough about how great the location of this hotel is, just next to the 6-man chair lift where you can ski straight to the door, talk about convenience! The rooms were huge, clean, and had everything we needed for a comfortable stay, with a lovely balcony overlooking the slope. The staff were super friendly and helpful, although the service at the panorama left a lot to be desired. Dining options were a bit average, so we opted to eat out most evenings.
Rooms
9.0
The room was huge, clean, and had all the essential amenities, including a nice balcony with a view of the slope.
Service
8.0
The staff were all really friendly and helpful, making our stay pleasant.
Location
10.0
The prime location next to the 6-man chair lift and the ability to ski to the door down the blue run was unbeatable.
Dining
6.0
The dining experience was quite average, so we chose to dine out most evenings for more variety.
Facilities
7.0
The facilities provided were satisfactory for a ski hotel, but nothing extraordinary.
Great location
Average dining options
Robert
United Kingdom,
September
2023
7.6/10
The hotel offers spacious rooms with a unique layout, including the 'living' area with three single beds and a partitioned area with two single beds. The bathroom is notably large. The service is friendly overall, but the constant smoking in the reception area was off-putting. The location is excellent for skiing but challenging for nightlife due to a steep walk back. The facilities are adequate for a comfortable stay.
Rooms
8.0
The room layout was spacious and interesting, with a unique arrangement of beds.
Service
7.0
The staff were friendly, but the smoking in the reception area was a drawback.
Location
8.0
The hotel is conveniently located for skiing but may not be ideal for nightlife due to the uphill walk back.
Dining
7.0
Facilities
8.0
The facilities provided a comfortable stay for guests.
Caroline
United Kingdom,
July
2023
7.2/10
The hotel is ideally located adjacent to the chair lift, making it convenient for skiers. The rooms are spacious but show signs of wear and tear. The staff is friendly and helpful, especially in comparison to other reps. However, the breakfast offerings are average, leading us to dine out frequently.
Rooms
7.0
The big studio room with 3 single beds in the living area and 2 single beds in a partitioned area was good and fairly spacious.
Service
9.0
The staff, including those at the bar and reception, were friendly and helpful.
Location
8.0
The hotel is perfectly situated next to the 6-man chair lift, allowing for ski-in access from the blue run. However, the steep slope to the bars can be a challenge at night.
Dining
6.0
The breakfast lacked variety with limited fresh options, prompting us to eat out most evenings.
Facilities
6.0
The hotel offers basic amenities without any standout features.
Andrew
United Kingdom,
July
2023
7.4/10
The hotel boasts a convenient location right by the chairlift for easy access to the slopes, but the uphill walk to nightlife may be challenging. The rooms are basic yet spacious and clean, perfect for families. Dining options are adequate but lack variety, and the facilities offer decent amenities. Consider the slight drawbacks for an overall enjoyable stay.
Rooms
8.0
The rooms are basic but clean and spacious, suitable for 2 adults and 2 children. Just be mindful of the tepid water during off-peak hours.
Service
7.0
The staff, from room cleaning to restaurant service, were friendly and accommodating. However, some maintenance issues with ice on steps and leaks were observed.
Location
9.0
The location is excellent for skiing with direct access to the chairlift. However, the steep uphill walk back to the hotel may pose a challenge after a night out. The proximity to the chairlift adds significant value.
Dining
6.0
The dining options were decent but lacked variety, especially in terms of fresh fruits and hot food. Consider exploring other dining choices nearby for a more satisfying meal.
Facilities
7.0
The facilities provide the essentials for a comfortable stay, although some improvements in dining variety could enhance the overall experience.
Convenient location
Limited dining options
Herbert
United Kingdom,
June
2023
5.6/10
I had a mixed experience at the hotel. The rooms were pretty well decorated, with very comfortable beds and plenty of storage, but they looked a bit tired. The service was lacking, with young staff members appearing indifferent and even neglecting basic maintenance like clearing ice. The location was convenient for daytime activities, being close to the chairlift, yet not ideal for easy access to the nightlife. The dining options were limited, with no hot food available for energy replenishment after a day of skiing. The facilities were decent, but there were areas that could use improvement.
Rooms
7.0
The rooms were comfortable and had ample storage, but looked a bit tired.
Service
5.0
The service was lacking, with indifferent young staff and neglect of basic maintenance.
Location
6.0
The location was convenient for daytime activities, being close to the chairlift, but not ideal for easy access to nightlife.
Dining
5.0
The dining experience was limited, with no hot food available for energy replenishment after skiing.
Facilities
6.0
The facilities were decent, but there were areas that could use improvement.
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